ICICI launches voice password facility for transactions

192

ICICIThe ICICI Bank has launched a voice-based password facility for users, enabling customers to make transactions using their voice, without using other means of authentication like a password.

“The voice recognition service verify customers based on their speech patterns. It allows them to execute banking transactions through the bank’s call centre,” the bank said in a statement.

“Customers’ voice will act as the password for banking transactions through the call centre.”

The savings bank and credit card customers will be able to use the service.

“The facility has been launched with the objective of enhancing the banking experience of our customers,” Chanda Kochhar, Managing Director and Chief Executive, ICICI Bank said.

Get a chance to meet the Who's who of the BFSI industry. Join Us for 4th NBFC100 Tech Summit, Hyderabad on June 13, 2018 and explore business opportunities. Like us on Facebook, connect with us on LinkedIn and follow us on Twitter, Instagram & Pinterest.