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12 things every successful retail banker knows on Customer Experience

We are truly in the age of the customer. There is probably more buzz about your customer experience outside of your channels as they...

Your Voice is Key to Real You

Uniphore Software Systems’ solutions integrate speech recognition and voice biometrics with smart devices to create an efficient service delivery platform, says Umesh Sachdev, CEO...

Mobile financial services expected to grow, says study

The international remittance market is expected to reach $610 billion this year, says World Bank while  according to customer experience solutions provider Amdocs, it...

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