Chief Technology and Digital Officer
ICICI Bank
Technology has brought a paradigm shift in the functioning of banks and delivery of banking services in the country.Everything pertaining to banking has a magic touch of technology, making it convenient and fast for the users.
Visiting the bank for every transaction is a thing of the past. In new age banking, most of the transactions can be done from home and customers need not visit the bank branch for anything.
Technology is no longer an enabler, but it is now a business driver. The growth of the internet, mobiles and communication technology has been acting as a catalyst in magnifying the role of technology in the Banking, Financial Services and Insurance domain.
The information technology (IT) available today is being leveraged in customer acquisitions, driving automation and process efficiency, delivering ease and efficiency to customers.
For sharing his extremely appealing views on the pivotal role played by technology in significantly transforming the banking in India, Madhivanan Balakrishnan, Chief Technology and Digital Officer(CTDO), ICICI Bank will be addressing a session as a speaker at “2nd BFSI CTO Summit” on July 27, 2017, at Vivanta by Taj-President, Mumbai.
He is tasked with building the ICICI Bank Digital proposition along with driving the technology agenda for the Group. He is also responsible for overseeing the Business Intelligence operations and initiatives pertaining to the development of the ICICI Group Digital Ecosystem.
He brings a wealth of operational, technical and marketing experience across diverse industry segments such as banking, insurance, FMCG, durables and IT & ITES.
Before taking over the role of CTDO Madhivanan was the MD and Global CEO at 3i Infotech Ltd., an IT product and services company with strong expertise in the ERP and BFSI segment. He was also the Executive Director at ICICI Prudential Life from 2010 until 2012.
Since 2000 Madhivanan has also been a part of the team involved in the transformation of the ICICI Group. He is also credited with building the ‘Direct Banking’ division for the Bank and was also the founder director of Loyalty Services Management (branded I mint now Payback), a coalition loyalty program promoted by ICICI Bank through ICICI Ventures.
About the Summit
In its efforts to highlight the growing interface of technology in the banking domain and Elets Technomedia Pvt Ltd for the second time in a row is elated to announce a day-long ‘2nd BFSI CTO Summit’ to be held on July 27, 2017, at Vivanta by Taj-President, Mumbai. Shiv Kumar Bhasin, Chief Technology Officer, State Bank of India is the Programme Chair of the summit.
The summit promises to showcase a never seen before amalgamation of CTOs, CIOs, CISOs, GM-ITs of the leading commercial banks across India, senior level executives, technology innovators and solution providers, who will discuss and share their expertise on the issues pertaining to the technological innovations adopted by the banks and financial institutions.
