In a bid to ensure a hassle free transaction to its customers, Abu Dhabi Islamic Bank’s (ADIB) new mobile banking app has enabled fingerprint access to accounts.
Further, the app allows customers to withdraw cash without cards.
“Customers can also send money to a UAE mobile phone using the mobile to mobile payments functionality on the app,” said the bank, in its official communiqué.
The new additional security feature of the app enables the use of a Touch ID feature on iOS devices which allows customers to instantly access all services using their fingerprint.
In addition to this, customers can also temporarily freeze and unfreeze their debit cards, using the app.
Customers who own an Apple Watch can monitor their account balance, receive transaction alerts and directions to the nearest ADIB branch or ATM through the watch’s display.
“The way our customers live and bank is changing, and it is important that we continue to create digital solutions that utilise best in-class technologies to simplify their lives and make banking with us as seamless and secure as possible,” said Philip King, Head of retail banking, UAE, ADIB
“We are continuously engaging with our customers to better understand their needs and to enhance their banking experience. Many of the features introduced in this version of our app have come directly from the feedback we have received from them,” he added.
The app also enables the customers to access accounts, cards and transaction details, as edit beneficiaries’ detail. It also allows the instant opening of new ADIB accounts without any new documentation.
The new version of the app is available in Arabic and English for iOS and Android operating systems, and can be downloaded free of cost from the App Store and Google Play.
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