Technology-driven consumer finance NBFC Credit Wise Capital launched its AI backed and WhatsApp integrated bot Twin2.
The bot will help customers in their interaction with the Credit Wise team to quickly access loan options, understand terms, and receive a sanction letter for their two-wheeler, within two minutes (Tw[in]2).
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“The winner in the two-wheeler finance industry will be the one that is able to control the customer acquisition costs. If one can control that, they can scale pan India exponentially in a branchless model and that is what we aim to do at Credit Wise Capital” Aalesh Avlani, Founder at Credit Wise Capital.
Launched pan India this month, the Twin2 bot has till date received 5000 logins in its first week of operations. Speaking about the success of Twin2 at his sales store, Karan Thappar, the owner of Pilot Honda said “Twin2 is something customers have not seen before. This is the symbol of transparency, and execution of speed. This is the new era for dealers and financial institutions and Credit Wise Capital is leading this.” Pilot Honda is one of the biggest dealership of Honda pan India.
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It’s easy to understand why customers and dealers alike are receptive to this new venture. “Today’s digital India prefers to operate without any assistance, and we intend to give them the wings to ride their two-wheeler in this manner itself. The average time a customer spends at a dealership is over an hour but with Twin2, we intend to reduce it to 2 minutes.” said Bhavik Davda, Vice President at CWC.
