Kayzad Hiramanek, the chief operating officer of Edelweiss Tokio Life Insurance, was appointed to the company’s senior executive team on Monday.
Kayzad has over two decades of expertise managing operations, technology, and customer experience strategy for firms in a variety of industries. He will lead and implement the company’s operations, technology, and business excellence efforts at Edelweiss Tokio Life to improve the company’s scalability, agility, and cost efficiencies.
The organization would seek to establish operational resilience and sustainability under his leadership to weather business cycles and any unexpected events.
Commenting on the appointment, Sumit Rai, MD & CEO, Edelweiss Tokio Life Insurance said, “We want to foster an adaptive organization which can deliver value to our stakeholders. We believe operations and technology offers a strategic value currently to bring efficiencies across processes and enable ease of business for our partners as well customers. We are confident that Kayzad’s leadership will infuse a renewed zeal to our efforts in building a technology-enabled and customer-focused business.”
To strengthen its tech skills, the life insurance is looking to hire people who have a strong grasp of new technologies and how they can meet consumers’ changing expectations.
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Hiramanek said, “The company is on an interesting journey to build a future-ready organization that can deliver a superior experience to customers and distributors. I am thrilled to be a part of this team that can help improve top and bottom-line metrics, and mentor high-performing professionals who can deliver effective decision-making across hierarchies.”