Private lender ICICI Bank today launched a facility that will help the retail customers in completing their ‘Know Your Customer’ (KYC) process just video interaction.
In the wake of the Covid-19 outbreak, the Bank made the facility available to the new customers willing to open a savings account, including a salary account, or avail a personal loan with the Bank.
Besides, the facility is also available to the customers applying for ‘Amazon Pay ICICI Bank Credit Card’. The lender will be extending the ‘Video KYC’ facility soon to other credit cards variants, home loans and other retail products.
In addition, the lender is the first one in the industry to offer this facility for opening salary accounts and availing a personal loan.
Anup Bagchi, Executive Director, ICICI Bank said, “The facility of doing KYC verification through video interaction brings in a new paradigm as it makes the whole process digital, frictionless and fast to the customer. It assumes special significance at this time, where in the ‘new normal’, people are advised to conduct their activities digitally, as part of their continuing precaution against the Coronavirus pandemic.