PhonePe partner BEST, Mumbai to offer contactless commute


PhonePe, leading digital payments platform has partnered with Brihanmumbai Electricity Supply and Transport Undertaking (BEST), Mumbai in a bid to ensure provide frictionless, contactless and safe payment options to commuters across Mumbai.

Commuters who use BEST services on daily basis, will now be able to pay their fare via UPI based interoperable QR code and don’t have to think twice about carrying cash or exact change for their fare.

PhonePeFor ensuring this service, more than 10,000 conductors have been deputed with a unique QR code lanyard. All a commuter will just have to ask for the fare amount to their destination from the conductors, scan the QR code using any UPI enabled payment app, enter the amount and UPI PIN to make the payment directly from their bank accounts.

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Vivek Lohcheb, Vice President – Offline Business Development, PhonePe said “We are excited to have partnered with BEST to enable contactless fare payments for commuters using public transport across Mumbai. Interoperable QR codes have been deployed in over 3000 buses across 27 depots covering key routes in the city. This solution allows our esteemed partners to accept payments from PhonePe or any UPI app, ensuring both commuters and partners don’t have to go through the hassle of dealing with cash. This will prove particularly useful in these extraordinary times. We believe this use case will be a key driver of safety and convenience while acting as another step forward towards achieving the Prime Minister’s vision of a digital and cashless India.”

Manoj Varade, Dy.P.R.O, BEST Undertaking added “We have introduced digital ticket purchases considering safety of our passengers during this pandemic situation with a cashless mode of ticketing. It is a convenient way to both commuters and conductors. We strongly believe that it will encourage Mumbaikars to take public transport and help to decongest our city.”

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