Public lender Bank of Baroda today launched its banking services on popular messaging platform WhatsApp. The lender will now be offering a series of services through the app namely balance inquiry, mini statement, cheque status enquiry, cheque book request, blocking of debit card, information on Bank’s product and services, register/apply for digital products and several others.
With this development, the bank aims at strengthening its digital presence by ensuring convenient options to its customers that can be availed sitting at their homes. To avail the benefits, customers do not need to install an extra application and they can use the service 24X7 both on Android and iPhone without any additional service charge.
According to the bank, even the non customers of the lender can use this platform for queries related to Bank’s products, services, offers, ATM & branches location.
A.K. Khurana, Executive Director, said on the launch, “We are consistently working towards introducing simple and innovative banking solutions using latest technologies. With the growing prominence of social media, we believe that WhatsApp banking will offer immense convenience to our customers to meet their banking requirements.”
To activate Bank of Baroda banking services on WhatsApp, customers will have to follow the following steps:
1) To Register: Save Bank’s WhatsApp Business Account Number 8433 888 777 in your Mobile Contact list
2) Send message: Send “HI” on this number using WhatsApp platform and initiate the conversation
Alternatively, you may click on this link to start conversation directly on Bank’s WhatsApp number.
Bank of Baroda is India’s leading public sector bank with a strong domestic presence. The Bank’s distribution network includes 8,200+ branches, 10,000+ ATMs, 1,200+ self-service e-lobbies and 20,000 Business Correspondents.