As part of customer convenience initiative, HDFC Bank has launched 11 international toll-free numbers for phone-banking assistance for its pre-loaded forex card users.
The toll-free numbers will cater to 32 countries.
“The toll-free numbers are intended to provide enhanced convenience and accessibility for customer travelling overseas with our pre-loaded forex card,” said Parag Rao, Senior Executive Vice President, HDFC Bank. “Customers can also get their recharge done through phone-banking,” he added.
One toll-free number would cover 22 nations while remaining numbers are for 10 different nations including the USA, UAE and Singapore.
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