“Apart from providing banking services like checking account balance, enquiry of mini-statement, locating nearest ATM/branch, users now can transfer money to their phone and social contacts using Facebook and Twitter,” the Bank said in an official release.
For availaing the service, users don’t need to download any additional mobile app.
On Twitter, ‘Onthego’ Social Banking enables the user to carry out basic banking functionalities in a completely secure environment. Any IndusInd Bank savings account customer, who has a mobile number registered with the bank and who has a Twitter account, can access Twitter Banking. This way, the user can transfer money, check account balance, view mini-statement and find nearest ATM/ branch apart from other banking transactions.
The customers can also use Facebook messenger or app by sending direct Messages to the Bank. Other services like balance enquiry, mini statement, locating nearest ATM and branch outlets are also available. Customers can send money via QuickPay to another Facebook user or to a recipient not on Facebook via E-mail or SMS.
Raj Saxena, Head – Savings, Digital & Payments Business, IndusInd Bank said, “Innovation has been a key driver for us at IndusInd Bank. The initiative is a step further to offer round-the-clock and convenient access to banking services to its customers. The launch comes in line with our bank’s philosophy “Customer Responsiveness”.”
“We are the first bank in India to launch banking on social platforms via the platform apps and the facebook messenger. Very soon, we envisage extending our services to other Social messengers.”