NSDC, Salesforce partner to help bridge skills gap in India


National Skill Development Corporation (NSDC) has entered into a strategic partnership with Salesforce, the global name in customer relationship management (CRM), in a bid to enhance NSDC’s skill development and capacity building initiatives through Trailhead, Salesforce’s free online learning platform that empowers anyone to skill up and inflate one’s job prospects in the digital economy.


With the explosion of technological innovation in the Fourth Industrial Revolution, a massive demand for new-age skills has been created. By 2022, over 120 million workers will require reskilling due to advances in artificial intelligence (AI) and automation. As per the World Economic Forum, on average, an Indian worker today needs about 100 days for re-skilling to be ready for future jobs by 2022.

With this partnership, NSDC and Salesforce aim at empowering learners and educators, regardless of socioeconomic background, for skilling up for the jobs in future with innovative content, presentations and training resource. The venture also includes reaching out to the colleges and universities and help them in adopting NSDC’s wide range of courses and curriculum and engage with students through the Trailhead platform.

Announcing the association, Dr Manish Kumar, MD & CEO, NSDC said, “Preparing for the future workforce requires active collaboration with private and public players.  This partnership is an endeavour to offer continual learning opportunities via digital platforms to the youth across the country

“Trailhead’s mission is to remove barriers to learning by empowering anyone to skill up for the jobs of tomorrow,” said Sarah Franklin, EVP and GM, Platform, Trailhead and Developers, Salesforce. “We’re pleased to partner with NSDC in bringing this new paradigm of workforce development to India: one focused on learning in-demand skills and achieving real-world outcomes.”

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