Technology Presentations on Building Software Factories to Transform Banking in the Digital Ageby Stephen Miles, Chief Technology Officer, Asia Pacific & Japan, CA Technologies at BFSI CTO Summit, Mumbai.
“We are connecting to more people, thinking of building more channels in our business not just for more connectivity but treating customers with a different touch point to our business with an intelligent interaction, recognizing where he comes into a business, where he has changed through different hand off points during the course of the day and treating customers with intelligence and knowledge.”
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