AI: The Science Behind The Good Customer Experience

Editorial
2022: Revolutionary Times for the BFSI Industry
Cover Story
Artificial Intelligence: The Science Behind The Good Customer Experience
Article/Interviews
Besides framework rethinking, BFSI sector needs advanced operating models: Dr Amitabh Rajan, Chairman, RBI Services Board
‘India led the rise in demand for actuaries’
Small Finance Banks have good growth potential in India: Suveer Kumar Gupta, MD & CEO, Shivalik Small Finance Bank
Into the Clouds: Why Banks Must Rethink Their Data Protection Strategy
Key to New Tech Adoption is to Build What’s Needed for Short to Mid-Term and Evolve as Business Grows
In 2022, we are leveraging technology to create exponential growth: Manish Thakkar, Chief Operating Officer, Avanti Finance
Customers today look for personalized options, innovative products and flexibility: Rahul Agarwal, Chief Distribution Officer, Exide Life Insurance
How Cloud Analytics is Gaining Momentum in the Banking Industry

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