In a bid to ease up the loan collection process, gold finance honcho Muthoot has tied up with TechProcess.
As per the recent developments Muthoot Finance and TechProcess Payment Services have announced an alliance whereby customers of Muthoot Finance can pay their EMIs through Paynimo, a multi mode digital payments platform.
While Muthoot Finance is India’s largest gold finance company, Techprocess is among the leading e-payments firms in India.
This tie-up will allow Muthoot Finance in streamlining its loan collection process and help safeguard against potential revenue leakage threats.
“TechProcess’ Next Gen Digital Payments Platform is yet another initiative of the company to enhance our customers’ experience who are already using our WebPay platform for payment of interest and principal,” K R Bijimon, Chief General Manager of Muthoot Finance said while talking about customer satisfaction.
“This next generation digital multi-mode payment platform Paynimo is interoperable with more than 185 plus payment modes and is compatible with online and mobile channels.
“With this first of its kind tie up by any Non-Banking Financial Company (NBFC), Muthoot Finance is implementing technology up gradations for the benefit of our customers who can pay their interest and principal dues on line at their own convenience even on holidays without visiting the branches.”
Mentioning about the alliance, Kumar Karpe, CEO, TechProcess Payment Services, said, “Our next generation digital payment platform Paynimo is precisely conceptualised to act as an enabler of convenience and innovation for an enhanced end-user experience.”
“We are confident that our alliance with Muthoot Finance will usher in a new industry benchmark on customer-centric focus,” he added.
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