SBI Life Insurance Limited has appointed Vishal Bhatia as Chief Information Technology and Digital Officer (CIDO). This strategic appointment will play a vital role in driving the company’s digital transformation and advancing its technology-driven initiatives. With over 24 years of experience in the banking and financial services sector, Bhatia brings deep expertise in digital strategy, cloud platforms, core banking, AI innovation, fintech collaboration, and customer-centric product development.
Before joining SBI Life, Bhatia served as the Chief Digital Officer at Canara Bank, where he successfully led major digitisation initiatives and earned the bank top rankings from the Ministry of Electronics and IT for three consecutive years. He was also the Chief Technology Officer at Kotak Cherry, a cloud-native fintech platform integrating mutual funds, stocks, deposits, and lending services. Earlier, he managed core banking operations at Societe Generale and Infosys, and contributed to building IDFC First Bank’s IT infrastructure. His leadership experience spans India, Europe, and Turkey.
At SBI Life, Bhatia is tasked with accelerating the adoption of next-generation insurance technologies and enhancing the digital ecosystem that supports over ten crore customers. His expertise in API integration, cloud strategy, and AI-powered analytics will help the company innovate across distribution, servicing, and claims management. The appointment underscores SBI Life’s commitment to strengthening its position in the growing digital insurance sector amid increasing competition and regulatory demands.
Industry experts note that Bhatia’s strategic vision aligns well with SBI Life’s goals of delivering personalized and secure insurance solutions while leveraging operational excellence and compliance. His academic background in electronics and finance, along with several digital certifications, further complements his hands-on experience.
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This leadership addition underscores SBI Life’s ongoing commitment to investing in technology talent, ensuring its competitive edge, and delivering innovative, customer-centric insurance products in a rapidly evolving market.
