Technology does not understand whether it is serving to poor or rich. Digital platform enable banks to reach their clients more efficiently. With the branchless banking, cost of providing financial services has gone down.
By using branchless banking platform, a bank is able to increase number of services provided to its customers. It can also be used as a new channel to deliver financial services to the existing customers too. We are trying to innovate within the platform and have come up with agent based banking.