April 2016 77

FIPS 2015 – Rakesh Sethi, Executive Director, Union Bank of India

AWARENESS PLAYS A VITAL ROLE

Aadhaar has empowered India by providing an identity to each and every person. It has played a phenomenal role in financial inclusion over the last few years

Bankers are not just the machines. Their heart is also connected with their customers. Having the smart cards and other technologies in the banking sector has become a matter of ease for the customers. Awareness among the masses plays a vital role to reduce forgery cases.

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