Covid-19 and the challenges associated with the deadly virus have brought paradigm shift across several sectors, while some are permanently changing the way they operate, some are bringing necessary changes to ensure business continuity. To understand the effects of the pandemic on National Securities Depository Ltd (NSDL), one of the largest Depositories in the World, we spoke to Manoj Sarangi, Senior Vice President & Chief Information Security Officer, NSDL. In an exclusive conversation with Elets News Network (ENN), Sarangi shared the recent tech-deployments, safety measures taken by the organisation and the plans for 2021.
1. Being one of the largest Depositories in the World what challenges did you face during the Covid outbreak?
No one can prepare enough for such widespread pandemic. But, our preparations were enough to make sure that there is no disruption to the operations. However, the pandemic of this kind helped organization grow more resilient. Many new ways of doing things were discovered including making a majority of the workforce work from remote without coming to office locations.
2. How did NSDL ensure efficiency and safety to Indian marketplaces during the uncertain times?
There has been no change in operations prior, during and after the pandemic. The precautions and controls remain the same irrespective.
Also Read:- NSDL Payments Bank partners with HDFC ERGO to offer customised Insurance Solutions
3. What major tech-deployments did you put in place to level-up safety at NSDL?
There have been many initiatives, major ones revolve around three core areas-
* Putting together technology interventions to enhance efficiency in remote working
* Enhancing security and resiliency measures
* Following through with the strategic initiatives as per technology roadmap
4. What learnings from 2020 would you like to use in 2021? What innovations are you planning for next year?
There are several learnings that will be adopted for a long time to come
* Stay nimble, adoptions of new ways of working could be easier
* Building resiliency needs a complete change of outlook. Enablement at each layer holds the key
* Preparedness has to be reviewed, tested and updated as a continuous cycle.
* Educate the workforce as a continuous process. New situation may demand new ways of working.
