GreyLabs AI Partners with Federal Bank to Deploy Voice AI Across Customer Interactions
GreyLabs AI has partnered with Federal Bank to bring Voice AI into everyday customer interactions, with applications spanning collections, card…
07 OCT 2026
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Melento Partners with Gnani AI to Bring Voice AI Agents to Global Enterprise Customers
Bengaluru-based enterprise agentic AI company Melento, formerly known as SignDesk, has announced a collaboration with frontier AI company Gnani AI…
29 SEP 2026
Beyond Automation: How AI Is Redefining Customer Experience in Financial Services
For the last decade, AI in financial services meant one thing: automation. Faster loan approvals. Chatbots that handled FAQs. Fraud…
05 SEP 2026
23rd Elets NBFC100 Tech Summit 2026 Concludes in Chennai; AI, Digital Lending and Customer Experience Take Centre Stage
Chennai, July 9: The 23rd Elets NBFC100 Tech Summit 2026 was held in Chennai on July 9, bringing together senior…
09 JUL 2026
Generative AI – led Digital Transformation in Banking: Driving Superior Customer Experience, One customer at a time
We stand at a defining moment in the evolution of customer experience in banking. The convergence of generative AI, Agentic…
03 MAR 2026
Deem Finance Partners with MoEngage to Boost Digital Customer Experience
Deem Finance has announced a strategic partnership with MoEngage, an insights-led customer engagement platform, to enhance customer experience across its…
04 SEP 2024
AI and Cloud: Driving Digital Transformation in Insurance
Customer experience is at the core of everything they do because their customers ensure their relevance in the marketplace. They’ve…
01 SEP 2024
SBI General announces Bima Central: A Game-changing Step in Customer Experience
SBI General Insurance Company Limited, one of India’s top general insurance carriers, has partnered with Bima Central, built by CAMS…
16 MAY 2024
Reliance General Insurance partners with OLA Electric enhance customer experience
Reliance General Insurance, a private general insurance firm, partners with OLA Electric to extend product-warranty for two-wheeler customers. Both companies…
06 SEP 2023
ACKO brings a Welcome Change to the future of Insurance; revolutionizes the customer experience with its Digital Technology
With the growing demand of Artificial Intelligence and Machine Learning, the future of the “sell” and “buy” of insurance is…
23 JUN 2023
