The 6th Elets BFSI Gamechanger Summit, powered by Fyno held from 22–24 August 2025 at Holiday Inn Resort Goa, Mobor Beach, brought together industry leaders, policy-makers, innovators, and technology partners to discuss the future of financial services in India.
In today’s fast-changing digital world, as India moves toward its $1 trillion digital economy, the BFSI sector plays a crucial role. The summit offered a strategic platform to share real-world insights, explore emerging technologies, and build meaningful collaborations that will help shape the country’s financial ecosystem.
The 3-day summit brought together key stakeholders from across India to share knowledge, exchange ideas, and build valuable connections.
Day 1 – Highlights
Dr. Ravi Gupta, Founder & CEO of Elets Technomedia and Editor-in-Chief of The Banking and Finance Post, kicked off the summit with an inspiring opening address, emphasising India’s BFSI potential. The session was followed by the launch of a special edition of The Banking and Finance Post Magazine, celebrating innovation and excellence in financial services.
The edition featured an exclusive research report, “AI in Finance: Redefining India’s BFSI Landscape”, offering insights into how artificial intelligence is reshaping operations, customer experience, and innovation across banks, NBFCs, insurance, and fintech sectors.
Keynotes and Panels
The 6th Elets BFSI Gamechanger Summit in Goa brought together leading industry and government figures to share insights on the future of India’s financial ecosystem.
Aakarsh Naidu, Head of Fintech and Startups, RBIH, emphasized the power of collaboration in his keynote: “The future of finance lies in collaboration, not competition! The Reserve Bank Innovation Hub was established to accelerate innovation in the financial services sector and help shape India’s digital economy. Beyond building digital public infrastructure such as the Unified Lending Interface, we aim to create an environment where banks, financial institutions, and fintechs can work together meaningfully, ensuring the sector remains inclusive, resilient, and future-ready.”
Reflecting on India’s fintech journey, Dr. K.K. Pathak, IAS, Secretary, Department of Personnel, Government of Rajasthan, highlighted the transformative impact of UPI: “In 2016, India witnessed a fintech revolution with UPI. Before that, transferring money or depositing funds involved multiple hurdles. Today, money is no longer just coins or notes—it is numbers in your account, shifting with every debit and credit. We no longer create money; we manage and record it.”
Prerna Singh, IAS, ACEO, Greater Noida Industrial Development Authority, shared insights on Uttar Pradesh’s business ecosystem: “Land allotments to industries, which previously took months, are now completed in less than a week. Proactive governance and improved law and order are attracting major FDI and Fortune 500 companies, positioning UP as a leading industrial hub.”
The inaugural panel discussion, “India’s BFSI Sector as a Catalyst in the $1 Trillion Digital Economy”, featured Deepak Sharma, Independent Director, Suryoday Small Finance Bank; Vamsi Krishna Ithamraju, CTO, Axis Asset Management; Aakarsh Naidu, Head of Fintech and Startups, RBIH; Rahul Pandey, CIO, Indian Clearing Corporation; and Udeesh Ullas, COO, Muthoot Microfin Limited. Moderated by Dr. Ravi Gupta, Founder & CEO, Elets Technomedia & Editor-in-Chief, The Banking & Finance Post, the discussion explored the sector’s pivotal role in driving India’s digital economic ambitions.
The day showcased panels on key industry themes, including Digital Transformation as a Catalyst for Customer Delight in Financial Services, moderated by Stephen George, Senior Associate Director, HSBC India, which examined how technology is redefining customer experiences and engagement.
The session on Digital Public Infrastructure (DPI) & UPI 3.0: The Next Leap in Financial Inclusion, moderated by Anurag Tiwari, Vice President, Zrika, highlighted innovations that are expanding financial access to underserved populations.
Building on the theme of technology-driven inclusion, InsurTech Revolution: Driving Penetration, Affordability & Claims Efficiency, moderated by Sandeep Chopra, Vice President – Business Strategy, SBI Life Insurance, explored how technology is transforming insurance delivery, improving reach, affordability, and operational efficiency.
Day 2 – Key Highlights
Day 2 focused on AI, digital governance, and technology-driven innovation in BFSI. The day was marked by a series of compelling keynote addresses from eminent leaders, showcasing how technology is driving efficiency and enhancing services.
Aman Mital, IAS, Joint CEO, Maharashtra Institution for Transformation (MITRA), highlighted the shift to insurance-backed financial resilience and the creation of a State Data Authority. “By leveraging AI and creating a single source of truth, we are enabling better governance and fostering innovation that benefits citizens and enterprises alike,” he said.
Subodh Agarwal, IAS, CMD, Rajasthan Finance Corporation, discussed the impact of rapidly evolving technology on financial systems, emphasising trust and human-centric solutions. “Technology evolves faster than our ability to adapt. The key to a resilient financial ecosystem lies in maintaining trust while embracing digital innovation,” he noted.
Rolee Agarwal, IRS, Special Secretary, Department of Commerce, GoI, showcased AI’s role in tax administration, focussing on faster refunds and risk-based scrutiny. “AI is transforming compliance into a more transparent, taxpayer-friendly experience, enabling growth and national development.”
Subodh Agarwal, IAS, Chairman and Managing Director, Rajasthan Finance Corporation, discussed how rapidly evolving technology impacts financial systems, stressing the importance of trust. He said, “Technology evolves faster than human adaptation. From fire, agriculture, and electricity to VCRs, floppy disks, UPI, and AI, individuals often struggle to keep pace with changing systems and tools. Money’s value does not come from paper or printing costs but from the trust backed by institutions like the RBI. In today’s fast-changing financial landscape, maintaining that trust, whether through currency notes or digital payments, is a critical challenge.”
The day featured expert talks, fireside chats, and panels including AI & Data Analytics in BFSI, Cybersecurity Frontiers, and GenAI & Conversational Banking, with contributions from Sourav Mishra, Chief Executive Officer & Co-founder, Industech; Rupesh Mehta, Senior Vice President – Information Technology, Tata AIA Life Insurance; Sunil Mishra, Chief Information Officer, Kotak Securities; Binit Jha, Chief Data Officer, IDBI Bank; Pramod Ganji, Chief Executive Officer, Zrika; and Jaidev Rawat, Business Leader – Power Systems, IBM Cloud, India & South Asia.
The afternoon featured interactive networking sessions, peer-to-peer trialogues, and discussions on digital channel expansion in BFSI, focusing on strategies for technological readiness, enhancing customer engagement, and building a competitive advantage in a rapidly evolving financial landscape.
Expert Talks
The summit featured a series of insightful Expert Talks on technology, payments, and digital innovation.
Unlocking Hidden Technology Potential
Rohit Jain, Chief Business Office of Fyno, shared strategies to enhance communication experiences, optimize messaging costs, and reduce OTP frauds using technology.
Building for End-to-End Transaction Observability
Bharat Joshi, Co-founder & CPO of VuNet Systems, discussed creating transparent and secure transaction monitoring systems for modern digital operations.
The Future of Payments
Pramod Ganji, CEO of Zrika, highlighted innovative payment solutions, seamless digital transactions, and collaboration for a customer-centric ecosystem.
Digital is Legacy
Ashish Jain and Nikhil Deolalikar from Dailoqa explored emerging strategies that move beyond traditional digital frameworks to future-ready solutions.
Day 3 – Key Highlights
Day 3 combined recreational and networking activities, giving participants the opportunity to consolidate learnings, build meaningful connections, and explore potential collaborations in a relaxed and engaging environment.
Elets BFSI 100 Gamechanger Awards 2025
As part of the 6th Elets BFSI Gamechanger Summit, the BFSI 100 Gamechanger Awards 2025 recognised and celebrated the outstanding contributions of leaders, innovators, and organisations transforming India’s financial services sector. The awards highlighted excellence across digital transformation, customer-centric innovations, financial inclusion, AI adoption, and operational efficiency.
Partners
Elets BFSI Gamechanger Summit has, over the years, become India’s longest-running luxury residential summit, renowned for bringing together thought leaders, showcasing innovation, and providing unparalleled high-value networking opportunities.
The 6th edition was supported by an exceptional lineup of partners: Goa Electronics Limited as the Host Partner, Fyno as the Powered by Partner, Zrika as the Lanyard Partner, and Dialoqa as the AI & Data Transformation Partner. Lauren | IBM joined as the Silver Partner, while Consentin (by Leegality) served as the Privacy Compliance Partner and VuNet as the Transaction Observability Partner. Castler acted as the Escrow Partner, PayGlocal as the Cross-Border Payments Partner, and DocOnline as the Strategic Healthcare Partner, with Industech and Josh contributing as Associate Partners.
Elets The Banking and Finance Post Magazine has carved out a niche for itself in the crowded market with exclusive & unique content. Get in-depth insights on trend-setting innovations & transformation in the BFSI sector. Best offers for Print + Digital issues! Subscribe here➔ www.eletsonline.com/subscription/
