7th Elets BFSI Gamechanger Summit, August 2026 | GOA 7th Elets BFSI Gamechanger Summit, August 2026 | GOA
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Home News RBI directs banks to offer five free services to BSBD account holders
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RBI directs banks to offer five free services to BSBD account holders

By
Anupama Mehra
-
June 11, 2019
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    2nd Elets World Fintech Summit, May 2026 | Bengaluru 2nd Elets World Fintech Summit, May 2026 | Bengaluru

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    The Reserve Bank of India (RBI) has directed all the banks to offer five free services to basic savings bank deposit (BSBD) account holders, without any requirement for maintaining a minimum balance.

    7th Elets BFSI Gamechanger Summit, August 2026 | GOA

    The five services which will be included as per the order are: deposit of cash at bank branches as well as ATMs and cash deposit machines (CDMs), receipt of money through any electronic channel or by means of deposit or collection of cheques drawn by government agencies and departments, unlimited deposits, a minimum of four withdrawals in a month, including ATM withdrawals, and an ATM card or ATM-cum-debit card.

    The rules will come into force on July 1.

    “The Basic Savings Bank Deposit (BSBD) account was designed as a savings account that will offer certain minimum facilities, free of charge, to the holders of such accounts. In the interest of the better customer service, it has been decided to make certain changes in the facilities associated with the account,” RBI said in its notification on its official website.

    The central bank also said that the BSBD accounts shall be considered as a normal banking service available to all. It added that banks are free to provide additional value-added services, including the issue of cheque book, beyond the above minimum facilities, which may or may not be priced and must be disclosed.

    Customers should have the option of not availing such value-added services. “However, while offering such additional services, banks shall not require the customer to maintain a minimum balance. Offering such additional services will not make it a non-BSBD account, so long as the prescribed minimum services are provided free of charge,” the central bank said.

    However, the customers having BSBD account will not be eligible for opening any other savings bank deposit account in the same bank. If a customer has any other existing savings bank deposit account in that bank, they will be required to close it within 30 days from the date of opening a BSBD account.

    The central bank has also asked the banks to take a declaration from the customer that she/he does not have a BSBD account in any other bank before opening BSBD account in their bank.

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