Shriram Housing Finance, a subsidiary of the Shriram Group, said today that important papers for its customers are now available on ‘Digilocker,’ the government of India’s largest e-governance website. The company plans to give consumers easy access to Interest Certificates, which are one of the most frequently requested documents during tax season. ‘Digilocker,’ a government of India project aimed at boosting the digital economy, will make it easier for consumers to access their Shriram home loan paperwork at any time and from anywhere.
Customers will be able to download mortgage documents straight into their Digilocker accounts and preserve them for future reference and safekeeping now that Shriram Housing Finance is operational on Digilocker. This is a self-service mode, and once connected, the consumer can view their digitally signed documents with a single click.
Commenting on the announcement Mr Ravi Subramanian, MD & CEO, Shriram Housing Finance said: “Shriram Housing Finance has been investing in transforming the mortgage experience for customers with the use of digital tools, and this is the next step in providing the wow experience which our customers deserve. Affordable housing finance customers are increasingly shifting to more digital modes to transact. From mobile apps to home automation to cashless commerce and beyond, digital disruption is the ever-changing normal for consumers today. We want to provide a comprehensive self-service model for our customers to create a seamless experience. We have brought a host of services to our Mobile App & Web portal, and now are extending a few of these to Digilocker. At Shriram as well, digital disruption is changing what we do and how we get things done. The technologies needed to reimagine Finance are here and will only get better.”
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