BFSI CTO Summit – Panel Discussion – Implementation of Innovative Technologies for NexGen Banking
Gaurav Zutshi, Chief Digital Officer, Aditya Birla Financial Services
“We have 8.8 million customers. Digital innovation helps in cross selling of the product very well because you can view their data footprint and their current financial assets. Referring can then recommend customers with the next best financial products apt for them. We, at Aditya Birla group, believe that Digital is going to be a good enabler.”
V Balasubramanian, President – Transaction Processing & ATM Services, FSS
“FSS stands for fast, secure and simple payments. We are emphasizing on ATMs as per the RBI mandate and bringing more and internet services into our payment gateways. We are also emphasizing on paperless and cashless systems.”
K G Subramanian, Director – IT, Barclay’s Bank India
“We partner with the startups and provide them a platform, from the ideation stage to the solution stage. If the solution fits their requirements, we take it to next stage. There are 11 startups working with us. We also do various activities to attract startups and attract sponsors. This is how we evolve with eco system.”
Milind Varerkar, General Manager – IT, Saraswat Bank
“We have taken a lot of initiatives to bring more and more digitization into our bank. On technology front we are using fault omitting systems, making infrastructure resilient, on the process end we are making sure that the loan origination and disbursements are automated.”
