The Indian lending industry is no stranger to data. With a population of over 1.3 billion people and a rapidly growing economy, lenders are constantly collecting and analysing vast amounts of data to assess creditworthiness and manage risk. However, with the rise of digital lending and the integration of advanced technologies like Artificial Intelligence and Machine Learning, the amount of data available has increased exponentially. This begs the question: is too much data a problem for the Indian lending industry?
On the one hand, having access to large amounts of data can be incredibly valuable for lenders. By analysing borrower data, lenders can assess creditworthiness more accurately, detect fraudulent activity, and reduce the risk of default. Additionally, data can be used to improve the customer experience by providing personalised loan products and tailored lending advice.
However, the lending industry in India is also facing a significant challenge in the form of data overload. With a vast amount of data being generated daily, lenders need time to understand it all. This is where ezee.ai can provide a disruptive capability.
With the integration of digital lending and digital collections capabilities, a new dawn is rising. And ezee.ai is leading the charge in this revolution. With its advanced automation and AI-powered capabilities, ezee.ai is streamlining lending processes and reducing costs for lenders. This is evident because ezee. ai has already processed over 3 million loan applications, with a 95 per cent approval rate.
ezee.ai’s inbuilt capabilities, such as its AIpowered credit models, can help lenders sift through the mountains of data they generate daily. By providing quick and accurate responses to applications, we reduce the burden on lenders’ customer service teams.
Furthermore, ezee.ai’s personalization capability, which leverages vast amounts of data, significantly impacts borrower satisfaction. As per a survey by Ezee.ai, 88 per cent of borrowers reported high satisfaction with the personalization capabilities provided by Ezee. ai. This is a testament to the power of datadriven lending, which is at the heart of ezee.ai’s integrated solution.
Finally, ezee.ai’s accurate collections models are reducing the risk of default for lenders. As per a report by McKinsey, accurate collections models can reduce collections costs by up to 30%. With ezee.ai’s deep understanding of borrower data and advanced collections models, lenders can mitigate this risk and improve collections efficiency.
In conclusion, while there are challenges associated with managing large amounts of data, the benefits of having access to this data far outweigh the costs. As the Indian lending industry continues to evolve, lenders who can effectively manage and leverage data will be best positioned to succeed. By using advanced technologies and investing in data management expertise, lenders can ensure that data remains a powerful tool for driving innovation and growth in the industry.
Views expressed by: Shubhomoy Banerjee, Co-Founder and Chief Executive Officer, ezee.ai
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