Tata Motors Finance Limited, partners with Fiserv Inc, to fortify its digital lending capabilities and enabling top-notch customer experiences.
Tata Motors Finance has used FirstVisionTM from Fiserv to progress its digital strategy and stay up with quickly changing consumer expectations. FirstVisionTM is a microservices-based platform-as-a-service with a set of APIs that facilitates orchestration of the digital user experience.
“We are delighted to collaborate with Fiserv to unlock avenues for innovative last-mile service offerings for our key customers,” said Samrat Gupta, MD & CEO of Tata Motors Finance. “The integration with FirstVision empowers us to offer on-tap digital finance solutions to commercial vehicle operators, covering their operating expenses like fuel, payroll and taxes, lubricants, tolls, insurance, spare parts, repairs, and tyres. Furthermore, the cutting-edge tech platform will help us introduce bespoke new age digital products that solve dynamic cash flow requirements of the logistics industry.”
Tata Motors Finance will be able to easily and cost-effectively develop and deploy new products to the market because to FirstVision’s flexible architecture, scalability, and open APIs. client management, seamless lending, collections modules, and incentives capabilities will help to streamline the company’s digital processes and improve client experiences while ensuring compliance standards are satisfied.
“Financial institutions in India remain at the leading edge of digital transformation, and the right combination of capability, infrastructure, personnel and security enables them to adapt, differentiate and operate more efficiently while providing a transformative experience to customers,” said Ivo Distelbrink, Executive Vice President and Head of Asia Pacific at Fiserv. “Our partnership with Tata Motors Finance underscores the reach of digital transformation in India, driving financial inclusion at scale with the latest global technology.”
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