Ride-aggregator app Uber has sacked nearly 3,700 employees (14 percent of its workforce) through multiple Zoom calls and each call lasted less than three-minutes, with a common message: “Today will be your last working day with Uber”.
Last week, Uber Technologies had announced to fire some 3,700 full-time employees, in a bid to reduce operating expenses due to the economic challenges and uncertainty caused by the COVID-19 pandemic and its impact on the company’s business.
In video footage obtained by Daily Mail, a company manager said: “Today will be your last working day with Uber,” as he informed some of the axed customer-support employees.
Ruffin Chaveleau, Head of Uber’s Phoenix Center of Excellence, told the employees, “Right now, the rides business is down by more than half due to COVID-19. The difficult and unfortunate reality is there is not enough work for many front-line customer-support employees,”
In a regulatory filing with the US Securities and Exchange Commission (SEC), Uber stated that due to less trip volumes in its rides segment and the company’s current hiring freeze, it is decreasing its customer support and recruiting teams by approximately 3,700 full-time employee roles.
“With the reality of our rides trips volumes being down significantly, our need for communication operations, as well as in-person support, is down substantially. And with our hiring freeze, there simply isn’t enough work for recruiters,” the company’s CEO Dara Khosrowshahi said in a letter to staff.