National Payments Corporation of India (NPCI) has made two appointments at the executive level and named Arif Khan and Praveena Rai as its new Chief Digital Officer (CDO) and Chief Operating Officer (COO) respectively.
As a CDO, Khan would be handling leading strategic planning pertaining to digital transformation for NPCI. The role would encircle NPCI’s new products portfolio basis customer needs and industry trends.
He would be driving initiatives in terms of innovation, analytics and technology.
Prior to his appointment in NPCI, Khan was appointed as the Chief Innovation Officer at RazorPay.
He had been associated with leading private lender HDFC Bank for 15 years and played a significant role in promoting strategic initiatives in payments, digital banking, and financial inclusion.
He holds over 18 years of experience in ensuring innovative business and technology solutions, product management and business development.
Praveena Rai, who had been appointed as the Chief Operating Officer (COO), will be responsible for formulating and setting-up the marketing, business development, product management and operations strategy of NPCI, in complete alignment to the overall strategic objectives of NPCI. The umbrella organisation for the payment industry in India believes in ensuring simple, secure and seamless consumer experience to further the cause of rapid digitalisation of India.
Prior to her appointment in NPCI, she was handling the cash management portfolio at Kotak Mahindra Bank Limited.